Testimonals
What just a few of our satisfied customers have to say
“I just wanted to drop you a note and thank you for all your help in getting the PT Cruiser for me. It was a pleasure dealing with you, and I LOVE THE CAR!” -Arlene
“I recently had my Jeep Commander serviced at your dealership. The customer service I received was outstanding, and I felt I should let you know that [my Service Advisor] was very helpful to me and went out of his way to make sure all my service problems were fixed…. Quality, price, and convenience are important, but customer satisfaction is what builds loyalty. Thank you!” -Paul L, Huntington Beach
“I had a great experience yesterday! Your staff was excellent. [They] went above and beyond to make me feel like a valued customer. I will continue to have my truck serviced at your facility and recommend you to anyone I know.” –Rob B, Laguna Beach
“I have never written a letter like this, however I was so impressed with the level of service that your team extended. A year ago, my car was badly damaged in an accident. I went to a dishonest body shop and that’s where the nightmare began. When I was told the repairs were finished, I trusted that it would be a safe, restored vehicle. This was not the case, I was sent off in an unroadworthy car. I was referred to Tuttle-Click by a Chrysler employee. From our very first meeting, [your Body Shop Manager] went above and beyond the call of duty. He had a Plan A, B, and C every step of the way. I will gladly refer everyone and anyone to Tuttle-Click. You are fortunate to have such ethical, thoughtful, and honest people on your team. I was treated with dignity, courtesy, and respect. In closing, the Tuttle-Click team is 100% honest!!! Thank you!” – Kim B.
“I am sending this correspondence to express my appreciation in the handling …of my recent purchase of a new Dodge Magnum from your dealership. [My Salesperson] personally saw to it to add an unexpected “mini-detail” service, gratis, as part of my first service work performed on this vehicle. I certainly appreciate this additional effort for my complete satisfaction. I will recommend the Tuttle-Click dealership in Irvine to anyone I know who may be considering purchasing a new or used vehicle. With highest regards to you and your outstanding staff,” –John D, La Palma
“Since the day in 2000 when my wife and I bought our Grand Caravan, our experiences with your [Tustin] dealership have been nothing but positive. Here I am six years later to tell you we still continue to receive Top Notch customer service from your staff. I referred my parents and a friend who have both purchased vehicles with you. I have our van serviced exclusively at your dealership and recently purchased a three-year extended warranty. [My Salesperson] was very professional; again, representative of the high-quality folks you employ.” -Tom F
“I wanted to thank your dealership for the wonderful service I received. [My Service Advisor] gave me accurate information, the time quoted was correct, and he kept me informed while I waited. I thought in this day and age this was superb since good service is hard to come by. I appreciate doing business with your dealership.” - Lynne N.
