A major consideration to make as a consumer is whether to take your vehicle to the dealer for regular maintenance (oil changes, tires, brake jobs) and needed repairs (transmission problems, electrical issues), or whether to visit an independent mechanic or quick lube shop. You have many choices for where to care for your car, truck or SUV in the Irvine area. We know you care about the health and longevity of your Chrysler, Jeep, Dodge, or Ram vehicle - and so do we! - so provided below is a summary of things you need to take into account when deciding where to service your Chrysler, Jeep, Dodge, or Ram truck, car or SUV in Orange County.
| | Tuttle-Click Chrysler Jeep Dodge | Our Competition |
| Parts | 
| Independent shops and quick lube garages use aftermarket parts which are often one-size-fits all rather than vehicle specific. These parts do not have the same quality standards as those from the manufacturer and do not perform as well or last as long. They do not usually have any warranty or guarantee. |
| Expertise |
| Because they work on all makes and models, technicians working outside of a dealership are not specialists. They often do not have specific areas of expertise and are not trained on specific makes. Also, because employee turnover is high, many independent shops and quick lube garages do not have highly-trained staff. |
| Precision |
| One of the dangers of going to a smaller garage is that diagnosis is a guess and check situation, meaning that you may end up paying to replace perfectly good parts. |
| Covered Repairs |
| ALL work done at independent shops is out of pocket for the consumer. |
| Customer Service |
| Most independent shops provide very personal, professional, friendly service. The only drawback for servicing outside the dealership as far as customer service is concerned, is that these shops are not backed by, or accountable to, the manufacturer, making complaints difficult to resolve. |
| Perks | We are proud to offer many specialty services to make your visit more convenient and add value:
| The vast majority of independent shops and quick lube garages do not offer any alternative transportation options, requiring you to wait for your vehicle or find a ride home. Some, in an effort to get you in-and-out, perform only the work requested of them and do not do a thorough inspection of your car for safety and maintenance of wear-and-tear items. |
| Price | It is a common misconception that servicing at the dealership is always more expensive. Some services will cost slightly more at the dealership due to the higher quality parts we use and the expertise of our staff. We work hard to keep our prices affordable and competitive. Please remember we offer military discounts, internet coupons, and a price-match guarantee on tires. We accept some competitors coupons - feel free to contact us with questions. | When pricing a needed repair with one of our competitors, we encourage you to ask the following important questions:
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Consider this testimonial:
"Several months ago I took my car to Jiffy Lube
for a routine oil change. I had bought
it new, owned it two years, and it was running great. A few short days later, to my horror, my car
started making very loud noises on the freeway.
Panicking, I attempted to drive it to the dealer but broke down
completely before I could get there. I
was stranded in the middle of the road in heavy traffic and was forced to
push it into a driveway, risking the safety of myself and a stranger who
stopped to help me. A dealership
inspection revealed that an oil filter was not tightened, causing all the oil
in my engine to leak out. The damage
left my car inoperable and unable to be fixed.
It was more than three months later before Jiffy Lube took responsibility
for their neglect. Ultimately, they paid
me what they considered the value of the car, but that left me with $200 left
on the loan, over $350 in rental fees, and about $9,000 in lost equity. By trying to save a little time and a few
dollars on my maintenance, I ended up with a totaled car and months of
hassle. I bought a new car at Tuttle-Click and I will be taking all my future
vehicles exclusively to the dealer." - Javier E, Lake Forest, CA
Proper maintenance will help extend the life of your car and preserve its value. In addition to helping you avoid costly repairs down the road, regular maintenance will optimize your vehicle's performance, safety and fuel efficiency.
Proper maintenance will help extend the life of your car and preserve its value. In addition to helping you avoid costly repairs down the road, regular maintenance will optimize your vehicle's performance, safety and fuel efficiency.
We can help you schedule an appointment for anything, from tire
balancing to transmission service. Schedule your next service visit
today!
