Went to Tuttle Click Dodge this evening to look at the Durango's and appreciated that we were not pressured or hounded by the Sales Team. I want to let you Guys know that and will be visiting you soon hopefully to make a deal. This was the review that I gave at AutoNation Toyota Irvine and that made all the difference. "Wife owns a Toyota Sequoia, it's time that we start looking for a replacement for her truck. We went to the Dodge dealership Tuttle Click in Irvine and looked comfortably at the Durango's with no pressure from the sales team. We decided the model we liked then went to the Ford dealership down the way to look at them. Then we decided to go back and compare the Dodge Durango to the Sequoia and get a first look at the 2019 Sequoia's . We were greated with smiles and handshakes and just like that he wanted us to sit. I told the Gent that we are here just looking and wanted to get a better idea of which vehicle would be a good fit for us. He said it's protocal to get our information. Since when do you go anywhere to shop and have to fill out paperwork just to see the merchandise? It's Toyota not Bugatti or Ferrari. What a load of garbage, called him on it and told him goodbye. Good technique Toyota, we were happy with the Sequoia and were more inclined to replace the older one with a new one but because of techniques like that the Durango will do just fine and now you lost a customer and a sale. Keep up the great job Guys and keep thinking out of the box and thanks for making what usually is a great experience into a very uncomfortable one."
Massoud, The Internet Manager, provided a top notch buying experience. His patience, professionalism and product knowledge were excellent. Massoud went to great lengths in explaining the automobile, it’s features and use of the U-Connect interface. I was so pleased that I brought a friend into the dealership 3 days later to purchase a Ram truck
Purchase process was seamless and quick. I got a great deal for my custom build order and my car was delivered in time. Thank you
Excellent customer service! Rudy made my buying experience very smooth. He was very attentive in what I was looking for and didn't want. He answered all my questions and concerns. He knows his business. He set me up with videos to better understand the functions of my Jeep. And took the time to show me how to use and set up some of the features inside the vehicle before I got out of the parking lot. Thank you so much Rudy!
Thank you so much for great service highly recommended
Everything went very well very pleased thank you
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